Plants ship bareroots.
When opening your package, some soil may be loose in the box. Plant orders are shipped within 3-14 days depending on availability of the plant. We'll try to ship during the week to avoid weekend delays. If you need your order urgently, please message us so we can upgrade your shipping.
***The plant may appear dry or stressed when you receive it. Simply plant it in a pot and leave it at bright location. without direct sunlight for a few days. Then you can begin watering the plant, gradually introducing more sunlight, and watching it thrive.
The plant you receive may not be the exact color. As the season change colors also change.
During cold weather, you are highly recommended to choose PRIORITY MAIL and add a HEAT PAD in your package. Heat pad is available for sale in my store under Heat Pad.